Shipments and returns

1) For PO send in before 4pm, next working day delivery (specific time slot request is NOT available) will be arranged, unless delivery date stated on PO.

2) Stocks transfer for self-collection at EA office will only be available for collection on every Tuesday and Friday after 3pm.

3) To change from self-collection to delivery for stocks transferred to EA office, an admin fee of $10 is chargeable and it will be take 3 to 4 working days for delivery to be arranged.

4) For cancellation of confirmed order20% cancellation charge is applicable.

5) Product item cannot be exchanged upon PO confirmation.

6) Price quoted is exclusive of 7% GST.

7) Delivery charge of $20.00 will be waived for PO value above $500 (before GST).

8) We do not provide delivery to 3rd party or end-user.

9) This quotation is valid for 5 working days (unless otherwise stated)

10) For COD terms, customers with ordering amount exceed $1000 in a single PO, TT/Payment in Advance Term applies.